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Types of Mis-Sold Energy Claims

If you have bought a contract through TPI's then you could be due a massive refund, here are some common types of mis-sold Business Energy claims:

Types of Claims

Energy providers may make exaggerated claims about the benefits of their products or services. They might promise substantial energy savings, guaranteed fixed prices, or renewable energy sources when, in reality, these claims may not be accurate or achievable.

Types of Claims

Misleading Terms

Energy providers may use complex or confusing language in their contracts, making it difficult for customers to fully understand the terms and conditions. Misleading terms can result in customers being locked into contracts or facing unexpected penalties.

Types of Claims

Misrepresentation of Energy Sources

Some energy suppliers may falsely claim that their energy is generated from renewable sources, such as wind or solar power when it is predominantly sourced from non-renewable or fossil fuel sources. 

Types of Claims

Failure to Provide Information

Energy providers have a duty to provide clear and accurate information about their products and services, including pricing, contract terms, and cancellation rights. Failure to provide essential information about key details can constitute mis-selling.

Types of Claims

Hidden Costs

Energy contracts may include hidden costs or fees that are not clearly disclosed to customers during the sales process. These can include administration fees, early termination fees, or additional charges for certain services.

Types of Claims


Slamming occurs when a your energy supplier is changed without their consent or knowledge or Unauthorised transfer of an energy contract by a supplier. You may only realize you have been slammed when you receive a bill from a new energy provider.

Types of Claims

Pressure Selling

Energy providers may use aggressive sales tactics to push customers into signing contracts without adequate time to review or consider their options. This can include telemarketing calls, or online pop-ups that create a sense of urgency to make an immediate decision.

Business Energy Claims Advice

Mis-Selling Practices

Be aware of these potential mis-selling practices and to thoroughly review any energy contracts or offers before making a decision. If customers believe they have been mis-sold an energy product or service, they should contact the energy claims specialists.

How it works...

Claim back your Mis-Sold Business Energy. The process is very straightforward and hassle free. All we need is a few bits of information to get started and process your claim:

Contact Us

Our experts will determine if you are eligible.

Share Documentation

Share copies of supply contracts or, if you don’t have these, copies of invoices.

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We process your claim!

Once we have your details, we will start to value your claim, liaising with both the broker and supplier on your behalf. 


Speak to us for a FREE, no obligation assessment.

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No win, no fee

FREE confidential assessment

Fully indemnified claim

Data safe, no data sharing to 3rd parties

Money back in as little as 4 weeks*

Data Safe, No Data Sharing to 3rd Parties

*Refund times may vary by case.

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